Thank you for shopping at Molla Store! We know how exciting it is to wait for your order, and we want to make sure you're always in the loop.
📦 How to Track Your Order
Step 1: Once your order is placed, you'll receive an order confirmation email with your order number.
Step 2: When your order is handed to the carrier, we'll send you a second email containing your tracking number and a direct tracking link.
Step 3: Click the link in the email, or visit your carrier's website and enter your tracking number to check your delivery status in real time.
⏱️ Processing & Delivery Times
- Order processing: 1–2 business days after purchase.
- Domestic delivery: 3–7 business days.
- International delivery: 7–21 business days (varies by destination).
⚠️ Delivery times may be affected by public holidays, weather conditions, or customs clearance delays.
❓ Haven't Received Your Tracking Number?
- Please check your spam or junk folder first.
- Tracking numbers are typically sent within 24–48 hours after your order is processed.
- If it's been more than 5 business days and you still haven't received any updates, please don't hesitate to reach out to us.
📬 Contact Support
If you need further assistance with your order, feel free to get in touch:
- Email: support@mollastore.com
- Business hours: Monday – Saturday, 8:00 AM – 6:00 PM (GMT-7)